The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“I was incredibly pleased with how clean and tidy the room was, providing a welcoming atmosphere during my stay.” view full review
Super Comfy Beds
“The bed was so comfortable that I felt like I was sleeping on a cloud. It contributed greatly to my overall relaxation.” view full review
Inviting Space
“The living area in the room was well arranged, making it easy to unwind after a day of activities.” view full review
Cleansing Retreat
“The bathroom was meticulously cleaned, which enhanced my daily routine with a refreshing experience each time.” view full review
General
Free Wi-Fi
Parking
24-hour reception
Guest Parking
Electric kettle
Services
Room service
Dining
Restaurant
Children
Cots
Room features
Patio
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Bedroom
Electric blankets
Media
Television
Telephone
Room decor
Carpeted floor
Show more
Location
207 Palmerston Street,
Westport,
New Zealand,
West Coast
Map view
207 Palmerston Street,
Westport,
New Zealand,
West Coast
City landmarks
Museum
Coaltown Museum
1.3
km
Kawatiri River Trail
1.3
km
113/119 Palmerston St
Westport Municipal Chambers
1.3
km
Nearby
10 Brougham Street Central
InterSpace Gallery
40 m
Restaurants
Gado Gado
80 m
298 Palmerston Street
Whanake Gallery & Espresso Bar
280 m
Whanake Gallery 173 Palmerston St Westport New Zealand
Smileys Pizzas Takeaways & Deliveries
340 m
232 Palmerston Street
Blackshark Takeaways
340 m
232 Palmerston Street
Gibbys Cafe
480 m
194 Palmerston Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Friendly staff
Lacking facilities
Tiny location
7.4/10
Very good
Rooms
6.4
Location
7.5
Service
8.3
Dining
7.1
Guest reviews
7.4/10
based on 10 reviews
5.1
5.1/10 based on 181 reviews
Chester
United States,
April
2024
7.6/10
My stay at the hotel was overall enjoyable. The rooms were clean and comfortable, although they seemed a bit tired and musty. The staff was lovely and welcoming. The location was convenient with easy access to nearby eateries and establishments. The dining options were limited but satisfactory. The facilities were well-kept and functional.
Rooms
7.0
The room was clean and featured a comfortable bed.
Service
9.0
The staff were friendly and accommodating.
Location
8.0
The location was convenient with access to nearby eateries and establishments.
Dining
6.0
The dining options were limited but acceptable.
Facilities
8.0
The facilities were well-kept and functional.
James
United Kingdom,
March
2024
7.2/10
Upon arrival, the hotel was a bit cold, but the staff provided an electric fan heater. The room, although old, was clean and tidy, lacking some modern facilities. The service was very accommodating, especially given the short notice, though there was a discrepancy in the room rate. The location, although tiny and not well-equipped, was convenient to many eateries and the town. The highlight was the dining experience, with wonderful options available. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room was old but clean and tidy, albeit lacking some modern facilities.
Service
8.0
The staff were very accommodating, especially considering the short notice given.
Location
6.0
The location, though tiny and not well-equipped, was convenient to town and eateries.
Dining
9.0
The dining experience was the highlight, with wonderful options available.
Facilities
6.0
The facilities were a bit lacking compared to newer motels.
Clean
Lacking facilities
Elizabeth
United Kingdom,
February
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were comfortable and had a good size balcony to relax on, perfect for playing board games with children. The staff was friendly and made sure to check my preferences for a cooked breakfast. The location was convenient, close to the town center with good parking facilities. The only downside was the limited TV channels and some dust on the high window sill.
Rooms
8.0
The rooms were comfortable and spacious, ideal for spending time with family.
Service
9.0
The staff was really friendly and accommodating, ensuring a pleasant check-in experience.
Location
8.0
The hotel's garden area was delightful, and it was conveniently located near the town center and restaurants.
Dining
7.0
The breakfast, available on request, was delivered promptly and was satisfactory.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
family-friendly
limited TV channels
Ian
United Kingdom,
February
2024
6.6/10
The hotel had some cleanliness issues in the rooms but the staff was helpful. The location was convenient, despite road noise. The dining experience was enjoyable with the highlight being the breakfast. The facilities were decent overall.
Rooms
5.0
The rooms needed a good clean with black mold, peeling paint, and cracked basin.
Service
7.0
The staff tried hard to address issues and were friendly, although not taking full responsibility.
Location
6.0
The location was close to required services with some road noise but manageable.
Dining
8.0
The breakfast was the highlight and wonderful.
Facilities
7.0
Decent facilities overall.
helpful staff
cleanliness issues
Fiona
United Kingdom,
November
2023
6.0/10
The hotel had mixed aspects with an impressive location and friendly staff, but the room fell short in cleanliness and maintenance. Conveniently situated in town, but lacking in room conditions.
Rooms
5.0
The room was not as described, lacking a kitchenette and in need of cleaning and maintenance, with black mould and peeling paint.
Service
8.0
The staff were accommodating and friendly, offering assistance and reuniting lost belongings.
Location
7.0
The only highlight was the perfect central location close to amenities and the high street.
Dining
6.0
Only continental breakfast provided with the option for cooked breakfast upon request.
Facilities
5.0
Basic facilities offered, lacking in maintenance and room conditions.
Charles
United States,
November
2023
7.2/10
The hotel's location is really good with proximity to required services and a quiet overnight stay. The rooms were clean and tidy, but some maintenance issues like black mold and peeling paint were present. The staff was friendly and accommodating. Dining options were limited, but toast and coffee were available on request. Overall, a convenient stay with room for improvement.
Rooms
7.0
The rooms are clean and tidy, but some maintenance issues like black mold and peeling paint were present.
Service
8.0
The staff was friendly and accommodating.
Location
9.0
The hotel is close to required services, and the overnight stay was quiet.
Dining
6.0
Limited dining options, but toast and coffee were available on request.
Facilities
6.0
Basic facilities provided with no standout features.
Elizabeth
United States,
October
2023
7.4/10
I had a mixed experience at this hotel. The rooms were a good size and had everything we needed for a night's stay, but they had some cleanliness issues with mold and hair from previous guests. The location was convenient for the town center and parking was good, but there were some noise disturbances. The service was friendly and welcoming, although the dining options were limited to continental breakfast only.
Rooms
7.0
The room, although near the road and a bit small, had everything we needed for a night's stay. It was clean but had some mold and hair issues.
Service
9.0
The staff were courteous and friendly, welcoming and helpful.
Location
8.0
The hotel's location was good for the town center and restaurants, with good parking facilities. However, there were some noise disturbances from activities that went on well into the evening.
Dining
6.0
The dining experience offered only continental breakfast. It was available on request and delivered at the time of our choosing.
Facilities
7.0
The facilities were decent overall, but some noise disturbances affected the stay.
Friendly Staff
Cleanliness Issues
John
United States,
September
2023
7.4/10
The hotel provided a clean room with some issues like mold and hair, lacking some essentials like dishwashing liquid. The service was excellent, despite a discrepancy in room rate. The location was central and peaceful, with a welcoming garden area. The dining experience was satisfactory. Overall, a good value for money stay.
Rooms
6.0
The room was clean but had some mold and hair present, and lacked essential items like dishwashing liquid.
Service
9.0
The service was excellent despite a room rate discrepancy, with staff being friendly and accommodating.
Location
8.0
The central location was peaceful, with a welcoming garden area to enjoy peace and quiet.
Dining
7.0
The dining experience was satisfactory, with the option for hot dishes available on request.
Facilities
7.0
The facilities provided were satisfactory, with room service available.
Jim
United States,
September
2023
7.8/10
When we arrived, the room was very cold, and only an electric fan heater was provided, which was a bit of a letdown. The room opened onto a grassed courtyard with outdoor seating, great for playing board games with children. However, the room could accommodate 3 people, yet there was only one of every plate available, no tea towel, dishwashing liquid, or table and chairs provided.
Rooms
7.0
The room was initially cold with limited amenities but had a nice outdoor seating area.
Service
8.0
The service was lovely and very accommodating, especially given our short notice. Although they weren't sure about the hotel's location on the street map, they were still helpful and willing to assist.
Location
8.0
The hotel was located just outside the center shops, good for the town center and restaurants, with convenient parking facilities.
Dining
9.0
The highlight of our stay was the wonderful grilled seafood at the hotel, even though we had to inquire about any breakfast options being offered.
Facilities
7.0
The facilities were sufficient for our needs, but not exceptional.
Charles
United Kingdom,
June
2023
6.6/10
The hotel room was small but value for money. It was cold even with the heater on, and needed a good clean, with black mould in the shower and on the roof of the room. The paint was peeling off the walls, and there was a cracked hand basin. The view faced the street and looked out onto the car park, which faced the main road.
Rooms
6.0
The room was small but a decent value for the money. However, it needed a good clean and had some maintenance issues.
Service
8.0
The staff were trying very hard to get the place up to scratch and were fantastically accommodating. The food was good and the room service was on point.
Location
7.0
The location was good for the town center and restaurants with good parking facilities. Despite some road noise, it was close to required services and amenities.
Dining
7.0
The dining experience was good and available on request, delivered promptly. However, the options were limited.
Facilities
5.0
The facilities were average and could be improved.
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